How could we make it much easier for the client’s people to read their Marketing Analytics?
Well.. an excellent strategy is to map the organisation onto the Analytics…
This may sound odd… but stick with me for a bit…
Corporates have an organisation chart.. people in layers – each with particular responsibilities.
So for example John’s the marketing manager for Northern Europe. whilst Claire looks after Southern Europe and other managers look after Middle East and Africa
all of these managers are responsible to the Marketing VP EMEA
and the regional VPs are responsible to VP Global Marketing..
So I’m suggesting the smart approach is to make the Analytics answer questions relevant to a particular level..
So with reporting designed for marketing manager level…answer
How many downloads, signups, occurred in Northern Europe for product A.
how many for product B in Southern Europe and so forth
And then moving up to views for the Regional VPs – We’d be answering…how many conversions were there for a group of similar products happened in EMEA?
how many in APAC ? etc,,
Now, none of us are naive. This doesn’t “just happen”… It takes some serious organisation/ planning. particularly from the mess we can be looking at..
And our experience is creating a working simulation in Google Analytics is really helpful. Making it so people can picture the end result before committing to changing the live GA reports. It can make it much easier to get the political buy in…